Support & Help Center

We're here to help! If you have any questions, issues, or requests regarding the Ustadcut app, please don't hesitate to contact us.

Email Support

For any questions, feedback, or support requests, please email us at:

ustadcut@gmail.com

Response Time

We typically respond to all inquiries within 24-48 hours. Please provide as much detail as possible about your issue to help us assist you better.

Request User Data Deletion

If you wish to delete your account and all associated personal data from Ustadcut, you can request data deletion by sending an email to us. Your request will be processed within 7-14 business days.

To request data deletion, please include:

  • Your registered email address
  • Your full name as registered in the app
  • Phone number associated with your account
  • Subject line: "Request to Delete My Account & Data"
Request Data Deletion

What Data We Collect & Delete

Upon receiving your deletion request, we will permanently remove the following data from our systems:

Account information (name, email, phone)
Booking history
Profile pictures
Payment information (if stored)
Reviews and ratings
Preferences and settings

Frequently Asked Questions

How do I book an appointment?

Open the app, browse available barbers near you, select your preferred time slot, and confirm your booking.

How can I cancel my booking?

Go to your bookings in the app and tap on the appointment you wish to cancel. Follow the prompts to complete the cancellation.

Is my personal data secure?

Yes, we take data security seriously. Your personal information is encrypted and stored securely. Please refer to our Privacy Policy for more details.